Privacy policy

Privacy policy (GDPR) for e-commerce customers

INFORMATION ABOUT US

We have a responsibility to keep your personal information secure so that you can confidently learn about our campaigns and support our work. The purpose of this privacy statement is to tell you how we process your information.

Sentient Being OÜ is responsible for all information collected through the online store. Generally, Sentient Being OÜ does this directly. In some cases, third parties authorized by the company may collect information on behalf of Sentient Being OÜ. When a third party collects your data, these parties are obligated by law and the data processing agreement with Sentient Being OÜ to process your data only for the purposes expressly set by the Sentient Being OÜ online store.

In most cases, the company’s online store will only ask for your name and contact information in order to contact you about the campaigns and ask you to consider supporting the activity. Sometimes we may ask for more information when it may help us with our campaigns or help keep our communications relevant to you (for example, if you are interested in certain campaign areas).

Sentient Being OÜ online store will also never share or exchange your information with other organizations or third parties unless we have explicitly stated this (eg employment promotion campaigns that we do in cooperation with other parties). In order to make the most efficient use of our sponsors' funds, we use third parties to process the data. In all these cases, these third parties will only have access to the information they need for that processing and will not be allowed to use the information for other purposes.

If you have any questions about how your company's online store handles your information and can't find the answer to the following information, you can write to us at:

Sentient Being OÜ

Keemia tn 4
10616 Tallinn
Estonia

By providing your information to the Sentient Being OÜ online store, you agree to this privacy statement and authorize Sentient Being OÜ to collect, store and process your information in the ways we set out.

Our company respects the privacy of its campaign supporters. We want to protect and manage your personal information appropriately. When we collect and use your personal information, we are a data controller in accordance with the Data Protection Act.

KEY TERMS

Personal information is information that can be used to identify or contact a particular person, such as name, address, phone number, email address, etc. These also include online identifiers and location information, such as IP addresses and cell phone identifiers.

The controller decides why personal data is collected and how it is used and processed.

HOW DO WE USE YOUR PERSONAL INFORMATION AND WHY?

Your contact information

We collect and store your contact information, including your name and address. We can also ask for an address, phone number or birthday.

WHY WE COLLECT THEM: The online store uses your information in a variety of ways, including the following:

We will keep you up to date on our campaigns.

Direct bilateral communication related to grants (eg resolving technical issues related to donations).

Responding to complaints.

Offering different ways of donating.

You are invited to campaign with us.

Telling about job opportunities.

Analyze and develop our advertising, campaigning, and other activities to improve our efficiency and reduce our costs.

Controlling your information to prevent fraud.

Working with authorities on fraud or criminal investigations.

We may also use your name or contact information to verify from other commercially available sources, such as LeadCloud, that we have your most recent contact information. This may include supplementing additional contact information.

We may contact you by post, telephone or email. You can write to us at: Sentient Being OÜ,Keemia tn 4,10616 Tallinn, Estonia.

LEGAL BASIS FOR COLLECTING: By joining Sentient Being OÜ as an online store sponsor, we expect a legitimate interest from you and us in communicating the impact of your activities, such as promoting employment and offering you the opportunity to be more involved in the company.

EFFECT OF NON-DISCLOSURE IN THE EVENT OF A LEGAL OR CONTRACTUAL REQUIREMENT: If you do not provide this information to a company, we will not be able to process your actions or keep you up to date as a result of your support.

Information on points of interest

INFORMATION: We may from time to time send you inquiries to understand your preferences regarding the information you would like to receive from the organization. As a supporter of your company's e-commerce business, we will retain all relevant information regarding what we have sent to you and your response to it so that we can provide you with a full summary of your activities in the event that you request

WHY WE COLLECT THEM: The online store uses your information in a variety of ways, including the following:

We will keep you up to date on our campaigns.
Direct bilateral communication related to grants (eg resolving technical issues related to donations).
Responding to complaints.
Offering different ways of donating.
You are invited to campaign with us.
Telling about job opportunities.
Analyze and develop our advertising, campaigning, and other activities to improve our efficiency and reduce our costs.
Controlling your information to prevent fraud.
Working with authorities on fraud or criminal investigations.
We may also use your name or contact information to verify from other commercially available sources, such as LeadCloud, that we have your most recent contact information. This may include supplementing additional contact information.
We may contact you by post, telephone or email. You can write to us at: Sentient Being OÜ, Keemia tn 4, 10616, Tallinn, Estonia.

LEGAL BASIS FOR COLLECTION
: By joining Sentient Being OÜ as a sponsor of the online store, we expect a legitimate interest from you and us in informing you about the impact of your activities, such as promoting employment and offering you the opportunity to be more involved.

EFFECT OF NON-DISCLOSURE IN THE EVENT OF A LEGAL OR CONTRACTUAL REQUIREMENT:
If you do not provide this information to a company, we will not be able to process your actions or keep you up to date as a result of your support.

Information on points of interest

INFORMATION:
We may from time to time send you inquiries to understand your preferences regarding the information you would like to receive from the organization. As a supporter of your company's e-commerce business, we will retain all relevant information regarding what we have sent to you and your response to it so that we can provide you with a full summary of your activities in the event that you request it.

WHY WE COLLECT THEM:
The Sentient Being OÜ online store uses this information:

Communicate effectively with you about the impact of sponsor activities, such as promoting employment.
To provide you with information about other ways of participating in the company, such as volunteering or becoming an employer.
LEGAL BASIS FOR COLLECTION: By acting as a sponsor of a company’s e-commerce, we expect a legitimate interest from you and us to establish areas of particular interest to you and to send you more informative communications from areas of particular interest.

DEFINITIONS OF SPECIFIC GROUPS OF PERSONAL DATA: Definitions of specific groups of personal data are not collected.

EFFECT OF NON-DISCLOSURE IN CASE OF LEGAL OR CONTRACTUAL REQUIREMENT: There are no legal or contractual requirements for this information.

HOW DO WE KEEP YOUR PERSONAL INFORMATION UP TO DATE?


Contact us at info@hamppumaa.fi if your information needs to be updated.

or otherwise made in circumstances where the necessary security measures have been taken to protect your data in accordance with the Data Protection Act.

STORAGE PERIODS


We will not retain your personal information for longer than is necessary for the purposes listed above, unless we are required to retain your personal information for a longer period of time in order to comply with legal and regulatory requirements. We will retain all of the above information for 12 months after you cease to be a sponsor.

If you have notified us that you are interested in leaving an inheritance to a company, we will retain your contact information and summary information about your interests so that we can contact you about leaving an inheritance under your will.

CONTACT INFORMATION


If you have any questions about the privacy statement, you can contact us by writing to Sentient Being OÜ, Keemia tn 4, 10616, Tallinn, Estonia.

You can also contact our data protection officer by sending an e-mail to info@hamppumaa.fi or by calling the customer service number 0466831898.

If you are dissatisfied with the way we process your personal information, you can write to us at the addresses above and / or make a report:

Office of the Data Protection Commissioner: Lintulahdenkuja 4, 00530 Helsinki
Postal address: PO Box 800, FI-00531 Helsinki. telephone (exchange) 029 56 66700, e-mail tietosuoja@om.fi

YOUR RIGHTS


In accordance with data protection laws, you have certain rights that you can exercise by contacting us at Sentient Being OÜ, Keemia tn 4, 10616, Tallinn, Estonia.

You have:


the right to see the personal information held about you by making a request for verification in accordance with data protection laws. We may charge a reasonable fee if the request is unfounded or unreasonable;
the right to have personal data rectified if they are inaccurate or incomplete;
the right to have your personal data deleted in certain circumstances in accordance with data protection laws;
the right to request a restriction on the processing of personal data in certain circumstances in accordance with data protection laws;
the right to ask us not to process your personal data for marketing purposes or for purposes based on our legitimate interests;
There are some exceptions to the above rights that are permitted by data protection law.

Please note that if you choose to exercise your rights to restrict or delete personal information, we may not be able to provide you with a full service.

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Terms and conditions

Nämä toimitusehdot ovat voimassa 1.11.2018 alkaen.

Verkkokauppa

Sentient Being OÜ
Keemia tn 4
10616 Tallinn

info@hamppumaa.fi
hamppumaa.mycashflow.fi/
EE102310449

Verkkokaupan tuotteita myy Sentient Being OÜ (VAT EE102310449). Tuotteiden hinnat sisältävät arvonlisäveron. Pidätämme oikeuden hintojen ja toimituskulujen muutoksiin.

Tilaaminen

Tuotteet tilataan verkkokaupassa siirtämällä ne ostoskoriin ja maksamalla ostoskorin sisältö verkkomaksupalvelussa. Kaikki asiakastiedot käsitellään luottamuksellisesti. Tilauksen yhteydessä kysyttyjä yhteystietoja ei käytetä muuhun kuin tilauksen toimitukseen tai siinä ilmenevien epäselvyyksien selvittämiseen, ellei erikseen toisin mainita. Tilatessasi verkkokaupasta sinun edellytetään tutustuneen ja sitoutuneen kulloinkin voimassa oleviin toimitusehtoihin.

Maksaminen ja maksutavat

Maksuvaihtoehtoina verkkokaupassamme on toistaiseksi vain ennakkomaksu ja lasku erikseen pyydettäessä.

Ennakkomaksulla tehty tilaus toimitetaan kun maksusuoritus on tehty onnistuneesti alla olevalle tilille. Tilausnumeron löydät tilausvahvistuksesta. 
Lisää tilausnumero "viesti saajalle" kenttään maksaessasi laskua.

Tilinumero: LT383500010010384460


Saaja: Sentient Being OÜ

Lisää tilausnumero "viesti saajalle" kenttään maksaessasi tilausta. Tilausnumeron löydät tilausvahvistuksesta. 

Jos pankkisi kysyy osoitetietoja kun maksat ulkomaille. Täytä myös alla olevat saajan osoitetiedot.

Osoite:

Keemia tn 4, 10616, 

Tallinn, Estonia



BIC-numero
: EVIULT2VXXX


Ennakkomaksulle ei muodosteta lainkaan PDF-laskua.

HUOM! Muista lisätä maksun tilausnumero, jonka löydät tilausvahvistusviestistä ja lisää se "viesti saajalle" kohtaan.

CBD-tuotteiden kohtaaman syrjinnän takia maksupalveluiden saaminen on vaikeaa. Toistaiseksi vain nämä maksuvaihtoehdot ovat tarjolla. Taistelu jatkuu CBD:n puolesta!

Auta meitä olemaan nopeampi tilauksesi kanssa ja laita kuva / kuvakaappaus maksukuitistasi, niin saamme tuotteesi lähtemään nopeammin.

Kuvat / kuvakaappaukset signalilla, whatsappilla tai tekstiviestillä numeroon 0406647979 tai meilillä tilaukset@hamppumaa.fi

Tilaus- ja maksuvahvistus

Kun olemme vastaanottaneet tilauksesi, lähetämme sinulle välittömästi sähköpostilla tilausvahvistuksen, josta näkyvät tilaustietosi. Tarkasta aina tilausvahvistuksen sisältö. Jos sinulla on kysyttävää, ota heti yhteys asiakaspalveluumme info@hamppumaa.fi tai puhelimella 0466831898. Säästä tilausvahvistus mikäli joudut ottamaan yhteyttä asiakaspalveluun. Asioidessasi asiakaspalvelussa pidä aina mahdollinen asiakasnumerosi ja tilausnumerosi saatavilla. Tarkasta aina, että paketin sisältö täsmää tilausvahvistuksessa olevien tuotteiden kanssa.

Asiakaspalveluumme saat yhteyden seuraavilla tiedoilla:

Sentient Being OÜ
Keemia tn 4
10616 Tallinn

info@hamppumaa.fi
hamppumaa.mycashflow.fi/
EE102310449

Toimitustavat ja -kulut

Toimituskulut sisältävät posti- ja pakkauskulut. Esitämme ostoskorissa arvion tulevista toimituskuluista ensisijaisen käytössä olevan toimitustavan mukaan. Tarkat toimituskulut näet valittuasi tilaukselle haluamasi maksu- ja toimitustavat. Käytössä olevat toimitustavat riippuvat ostoskorin sisällöstä ja yhteispainosta. Voit valita kassalla käytössä olevista toimitustavoista sinulle parhaiten sopivan vaihtoehdon jonka yhteydessä tarkka toimituskulu on esitetty.

Yli 75€ tilaukset toimitamme kaikki ilman toimituskuluja. Toimituskuluksi tulee automaattisesti 0,00e kun tilattavien tuotteiden summa ylittää 75€.

Toimitusaika

Poikkeukset toimitusaika-arvioihin on kerrottu tuotteen kohdalla, jos ostoskorissa on varastosta loppuneita tuotteita. Ilmoitamme myös mahdollisista viivästyksistä välittömästi tilaamisen jälkeen. Tuotteet toimitetaan kun kaikkia tuotteita on saatavilla varastossa. 

Emme vastaa ylivoimaisen esteen aiheuttamista viivästymisistä tai viivästysten aiheuttamista välillisistä haitoista. Verkkokauppa tiedottaa sivuillaan poikkeavista toimitusajoista.

Palautusehdot

Right of withdrawal

You have the right to cancel this agreement within 14 days without giving any reason. The withdrawal period ends within 14 days starting from the day you received the last shipment, or in the case of downloadable products, from the moment you received the order.

In order to exercise the right of withdrawal, you must notify us of your decision to cancel the agreement in an unambiguous way (for example, by mail or by email). You can also use our printable return form, but its use is not mandatory.

To comply with the deadline for withdrawal, it is sufficient that you submit your notice of cancellation before the end of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

You must return the goods without delay and no later than 14 days after informing us about your decision to withdraw from the contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You are only responsible for the kind of value decrease of the goods that did not result from treatment that is required for determining the nature, properties and functionality of the goods.

Ongelmatilanteet

Mikäli tuote on kadonnut tai vioittunut kuljetuksen aikana tai se ei muuten vastaa tilaustasi, tulee sinun ilmoittaa virheestä viimeistään 14 päivän kuluessa kirjallisesti Peruutusoikeus ja palautusehdot -kohdassa mainittuun osoitteeseen tai soittamalla yhteystiedoissa mainittuun puhelinnumeroon. Jos paketti on selvästi vaurioitunut kuljetuksessa, teidän täytyy tehdä välittömästi asiasta reklamaatio valitsemanne toimitustavan kuljetusyhtiölle.

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